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Integrated Marketing for Associations
(Part 2)

Implementing an Integrated Marketing Plan

If you've decided that your association would benefit from integrated marketing, what strategies can you use to implement it? Here are five to consider:

    1. Organize around the customer. Associations typically
    organize around functions, such as meetings, publications, etc. How
    could you organize around your key customer or member segments?

    2. Segment your market. Are you treating all members the
    same? As if they had the same needs and interests? Stop it.
    Segmentation is the first step to more closely defining the needs of
    important subgroups of members. This could be the first step in
    organizing around these key segments.

    3. Re-think your product lines. Again, we tend to think in
    departments, but our members don't. Instead of defining product
    lines around delivery mechanisms, such as seminar, newsletter,
    books, how about organizing around key topics? If you're a member
    looking for information on hiring practices, for example, you may
    not care if it's delivered by a videotape, workbook or breakout
    session at a meeting.

    4. Organize marketing teams. You don't have to centralize all
    your marketing to implement an integrated approach. Create teams
    that include key staff from all relevant departments.

    5. Develop a resource allocation strategy. Often the
    resistance to integrated marketing comes from department heads
    trying to protect their budgets. Working together as a team, senior
    managers can fashion a strategy for allocating revenues and expenses
    that is fair and works to the advantage of the entire organization.


                                      

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